Privacy Policy

1. Introduction

Dan DeSena ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our coaching services, purchase our digital products, or interact with our platform.

2. Information We Collect

2.1. Information You Provide

We collect information that you voluntarily provide, including:

• Name and contact information (email address, phone number)
• Billing and payment information
• Account credentials
• Profile information
• Communications with us
• Coaching session information and progress notes
• Course completion and participation data

2.2. Automatically Collected Information

When you access our platform, we automatically collect:

• Device information (type, operating system, browser)
• IP address and location data
• Usage data (pages visited, time spent, clicks)
• Login times and activity
• Course progress and completion rates

3. How We Use Your Information

We use your information for the following purposes:

• Provide and manage our services
• Process payments and transactions
• Deliver digital products and course content
• Track course progress and completion
• Send administrative communications
• Provide customer support
• Improve our services and user experience
• Ensure platform security
• Comply with legal obligations

4. Information Sharing

4.1. Service Providers

We may share your information with third-party service providers who assist us in:

• Payment processing
• Course delivery platforms
• Email communication services
• Analytics providers
• Customer support tools

4.2. Legal Requirements

We may disclose your information if required by law or in response to valid requests from public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security assessments
• Limited access to personal information
• Employee confidentiality agreements

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Maintain your account
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Request data portability
• Withdraw consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Understand how you use our platform
• Improve user experience
• Manage course progress
• Provide personalized content

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Marketing Communications

You may opt-out of receiving marketing communications from us by:

• Using the unsubscribe link in our emails
• Updating your communication preferences in your account
• Contacting us directly

12. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies.

13. Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

14. Contact Information

For questions about this Privacy Policy or our privacy practices, please contact us at:

[email protected]

15. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt-out of the sale of personal information
• Non-discrimination for exercising your privacy rights

16. GDPR Compliance

For users in the European Union, we comply with GDPR requirements and provide additional rights and protections for your personal data.